TP10 (“we”, “us”) operates quick-commerce apps that connect users with the TPTEN ERP at erp.tpten.store.
Data we process
- Account identity (name, phone, email, Firebase auth identifiers)
- Delivery addresses and location when you grant permission
- Cart, order, payment-method preference, and complaint records
- Device permissions you enable (notifications, camera, microphone, location)
How we use data
We use data to authenticate you, fulfill orders, provide support, improve serviceability, and meet legal obligations. Sensitive payment credentials are not stored in raw form in the mobile app.
Sharing
Order and fulfillment data is processed through TPTEN ERP and delivery operations. Support tickets and deletion requests are stored in the Help Center database (PostgreSQL) and may be forwarded to ERP for confirmation.
Retention & deletion
You may request account deletion at /account-deletion. Your account remains active until ERP confirms deletion. Clearing local app data does not delete your ERP account.
Contact
Use this Help Center, in-app Help, or configured support channels. No fake phone numbers are published here.